Return & Refund Policy

Thank you for shopping with A Creation of The Highest Excellence®.

We are committed to providing a premium shopping experience from the moment you place your order until the day it arrives at your door.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition in which you received it—unworn or unused, with tags attached, and in its original packaging. You'll also need your receipt or other proof of purchase.

Starting a Return

To start a return, please contact our Customer Support Team at info@3csigns.com.

If your return is approved, we'll provide a return shipping label along with instructions on how and where to send your package. Returns must be authorized before they are sent. Items returned without first requesting a return will not be accepted.

Approved returns should be sent to:

11 Majka St.
West Mifflin, PA 15122

If you have any questions regarding a return, please contact our Customer Support Team at info@3csigns.com.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, contact our Customer Support Team immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Custom or personalized products
• Sale items
• Gift cards
• Perishable goods (where applicable)
• Personal care products (where applicable)
• Hazardous materials, flammable liquids, or gases

If you have questions about whether your item is eligible for return, please contact our Customer Support Team before sending it back.

Exchanges

The fastest way to receive a different item is to request a return for your original purchase. Once your return has been accepted, you may place a new order for the item you'd like instead.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Returned merchandise must be in the same condition in which it was received—unworn or unused, with tags attached, in its original packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact our Customer Support Team at info@3csigns.com.

Thank you for choosing 

A Creation of The Highest Excellence®.

Not a brand. An identity.™